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Town of Greensboro Reactivates Contract with CivicPlus for Emergency Notifications

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GREENSBORO – At their May 21 Town Council Meeting, the Greensboro Town Council decided to reactivate a contract with third-party emergency alert system CivicPlus.

The decision to revisit the service comes after one of the harshest winters in recent history and multiple instances of emergency water shut-offs throughout town. The Town already used CivicPlus perviously, but Town Manager Cindy Yost said there were only 196 users, most of whom were duplicate entries or citizens who live outside town limits.

While the Town Council decided to accept the bid from CivicPlus for $4,000 to reinstitute the emergency alert push notifications, Councilmembers raised concerns about the responsibility of signing up for alerts resting on Greensboro residents. Yost explained that the Town does not have all of the contact information necessary to input residents manually, but residents can sign up by clicking the link on the Town’s website. The term of the Town’s contract with CivicPlus is one year.